Terms Of Service

Overview

This site is operated by Velopro (“we/us/our”). By browsing or purchasing on veloprobike.com, you fully accept these Terms of Service. All new site features also follow these rules. We may update terms at any time; your continued use means you accept revisions. Our store runs on Shopify’s e-commerce platform.

1. Online Store Rules

You may not use our site or products for illegal activities, or violate local laws. Do not upload viruses or malicious code. Any breach will result in immediate service suspension.

2. General Rules

• We reserve the right to refuse service to any user at our discretion.

• Non-payment data transmits unencrypted; all credit card data is fully encrypted.

• No copying, reselling or exploiting our site content without our written approval.

• Section headings are only for reading convenience and carry no legal weight.

3. Website Information Accuracy

Site content is for general reference only, not professional guidance. We are not liable for outdated, incomplete or inaccurate product info. We may edit site content anytime with no obligation to notify users.

4. Pricing & Service Adjustments

Product prices may change without advance notice. We can suspend or stop any service/product at any time, and will not compensate users for price changes or service interruptions.

5. Product Sales Rules

• All e-bikes and accessories are sold online only, subject to our Return Policy.

• We strive to display accurate product colors, but monitor display differences cannot be guaranteed.

• We may restrict sales to certain regions or limit purchase quantities. Product descriptions and pricing can be revised without notice.

• We do not guarantee product quality will fully match your expectations, nor promise all site errors will be fixed.

6. Order & Account Information

• We may cancel or limit orders to prevent reseller bulk purchases or fraud. We will notify you via email if orders are cancelled.

• You must submit true, complete billing/shipping details and update your account info promptly. Refer to our Return Policy for refund rules.

7. Third-Party Tools

We offer access to third-party tools without monitoring or control. You use all external tools at your own risk and must review their independent terms. New site tools will also comply with these Terms.

8. Third-Party Links

Our site may link to external unrelated websites. We take no responsibility for third-party content, products or transactions. Review their policies before purchasing from them.

9. User Submissions & Reviews

Any feedback, photos, ideas or comments you send to us grant us unlimited rights to edit, publish and reuse them without compensation. We can delete unlawful, offensive or infringing content at will. You are fully responsible for the accuracy of your posts and cannot post harmful code or false identity information.

10. Personal Data

Your personal information collected during checkout is governed by our Privacy Policy.

11. Website Errors

We reserve the right to correct typos, pricing errors and stock inaccuracies, and cancel orders based on wrong information even after checkout. We have no duty to actively update all site content.

12. Prohibited Behaviours

You are forbidden to:

• Conduct illegal acts or violate intellectual property rights

• Harass, discriminate or defame others

• Upload malware, scrape site data or send spam

• Bypass site security or use the site for obscene purposes We will block access for any violation above.

13. Liability Disclaimer

We do not guarantee uninterrupted, error-free website access. All products and services are provided “as available”. We shall not be liable for indirect, consequential, lost profit or incidental damages arising from site use, to the maximum extent permitted by local law.

14. Indemnification

You agree to compensate Velopro for all third-party claims, fees and losses caused by your breach of these Terms or violation of laws.

15. Severability

If any clause here is deemed invalid, the rest of the Terms remain fully enforceable.

16. Termination

All payment obligations survive after termination. You may stop using our service at any time. We can suspend your access without notice if you break any rules, and you must settle all outstanding payments.

17. Entire Agreement

These Terms plus our site policies form the full agreement between you and Velopro, overriding all prior verbal or written communications. Waiver of one rule does not cancel our right to enforce other clauses.

18. Governing Law

These Terms are governed by the laws of your local jurisdiction.

19. Policy Updates

We post all revisions on this page. It is your responsibility to check updates regularly. Continued site access equals acceptance of revised terms.

20. Contact Us

For questions about Terms of Service: support@veloprobike.com